Shaping the world of digital interactions
Deliver secure, trusted, and customer-centric experiences in banking.
Tanla / Banking
Innovation in banking starts here
Deliver secure, trusted, and customer-centric experiences in banking.
Unlock the limitless potential of digital interactions in an increasingly complex banking environment, while elevating your brand with seamless customer journeys and unwavering security that you can always count on.
Create customers for life.
Discover how to transform banking
Featured solutions by use case
Accelerate CASA account acquisitions
Say goodbye to lengthy and complicated account opening procedures. Provide customers with quick and effortless journeys across OTT channels, featuring simplified KYC processes, all while ensuring compliance and security. Deliver a refined customer experience and revolutionise acquisition of CASA accounts through predictive intelligence.
Effective management of loan portfolio health
Empower your business with our cutting-edge solutions to actively and effectively reduce loan delinquency rates. Proactively engage with customers by automating personalised reminders through preferred communication channels, including SMS, OTT channels, and push notifications. This involves equipping your workforce with real-time insights for streamlined communications, enhancing overall effectiveness.
Amplify up-sell and cross-sell opportunities
Optimise your conversion rates with our personalised targeting and profiler capabilities, supported by exceptional analytical expertise and proprietary intelligence-driven recommendations. Discover how to elevate your bank's efficiency by harnessing innovative technology that enables precise and scalable customer targeting, driven by conversion propensity.
Improve customer satisfaction for on-demand services
Boost customer loyalty with real-time, customised support for on-demand banking services - card blocking, cheque cancellation, ATM locations services, application status inquiries, and much more. Our solutions are designed to deliver rapid, efficient, and highly personalised responses, while optimising customer service costs.
Protect banking customers from scams and spams
Ringfence your customers from fraudulent activities by implementing real-time identification and blocking SMS phishing attacks and spams – driven by AI/ML engines. Making the customer’s banking experience safe and secure elevates your brand image as a trusted banking partner.
Emerge as a reliable partner with timely delivery of critical information
Guarantee the prompt delivery of critical banking information, including account transactions, one-time passwords (OTPs), account updates, and more, with significantly reduced latency. Empower customers by sharing essential updates in a secure, transparent, and real-time manner across communication channels. This allows them to stay up-to-date and make informed decisions regarding their financial matters.
Uphold data protection, privacy, and compliance
Cultivate a foundation of trust with your customers by enhancing data privacy and proactively addressing compliance requirements. With end-to-end encryption and secure data storage, you can elevate the bank’s commitment to protecting customer data and honouring user consent/preferences.
Accelerate CASA account acquisitions
Say goodbye to lengthy and complicated account opening procedures. Provide customers with quick and effortless journeys across OTT channels, featuring simplified KYC processes, all while ensuring compliance and security. Deliver a refined customer experience and revolutionise acquisition of CASA accounts through predictive intelligence.
Effective management of loan portfolio health
Empower your business with our cutting-edge solutions to actively and effectively reduce loan delinquency rates. Proactively engage with customers by automating personalised reminders through preferred communication channels, including SMS, OTT channels, and push notifications. This involves equipping your workforce with real-time insights for streamlined communications, enhancing overall effectiveness.
Amplify up-sell and cross-sell opportunities
Optimise your conversion rates with our personalised targeting and profiler capabilities, supported by exceptional analytical expertise and proprietary intelligence-driven recommendations. Discover how to elevate your bank's efficiency by harnessing innovative technology that enables precise and scalable customer targeting, driven by conversion propensity.
Improve customer satisfaction for on-demand services
Boost customer loyalty with real-time, customised support for on-demand banking services - card blocking, cheque cancellation, ATM locations services, application status inquiries, and much more. Our solutions are designed to deliver rapid, efficient, and highly personalised responses, while optimising customer service costs.
Protect banking customers from scams and spams
Ringfence your customers from fraudulent activities by implementing real-time identification and blocking SMS phishing attacks and spams – driven by AI/ML engines. Making the customer’s banking experience safe and secure elevates your brand image as a trusted banking partner.
Emerge as a reliable partner with timely delivery of critical information
Guarantee the prompt delivery of critical banking information, including account transactions, one-time passwords (OTPs), account updates, and more, with significantly reduced latency. Empower customers by sharing essential updates in a secure, transparent, and real-time manner across communication channels. This allows them to stay up-to-date and make informed decisions regarding their financial matters.
Uphold data protection, privacy, and compliance
Cultivate a foundation of trust with your customers by enhancing data privacy and proactively addressing compliance requirements. With end-to-end encryption and secure data storage, you can elevate the bank’s commitment to protecting customer data and honouring user consent/preferences.
Connect with an expert
Engage with Tanla's specialists and fellow leaders in the banking industry to discuss opportunities and challenges.
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